MLSStore
MLSStore
MLSStore
The Fanatics company, which includes the online store MLSStore.com, is the official merchandise provider for Major League Soccer. Alan Trager founded Fanatics in 1995. The company works with over a thousand suppliers all over the world. A licensed supplier for Major League Soccer since 2017, the company has been making soccer uniforms 2017. The company's original name, Football Fanatics, was used to use for a small number of stores in Florida shopping centers. Although GSI Commerce acquired Fanatics in 2011, the two companies try to keep their relationship under wraps, except for some subtle online advertising, such as the phrase "a Fanatics Experience," which appears in the top right-hand corner of every page on their website.
The shipping policy for MLSStore brand is as follows:
Shipping Options: MLSStore offers several shipping options for customers to choose from. Standard shipping typically takes 3-7 business days to arrive, while expedited shipping can arrive in 2-3 business days. The brand also offers express shipping options for faster delivery.
Shipping Costs: Shipping costs for MLSStore orders are calculated based on the shipping option chosen, the weight and size of the items in the order, and the destination. Shipping costs are displayed at checkout before you confirm your order.
Free Shipping: MLSStore occasionally offers free shipping promotions for orders over a certain amount. These promotions are typically advertised on the website and via email.
Shipping Restrictions: MLSStore only ships to physical addresses within the United States, including Hawaii and Alaska. The brand does not ship to PO boxes, APO/FPO addresses, or international addresses.
Shipping Times: MLSStore aims to process and ship orders as quickly as possible. Orders are typically processed within 1-2 business days after they are placed. Shipping times vary depending on the shipping option chosen and the destination.
Tracking: Once an order has shipped, MLSStore will provide a tracking number via email. Customers can use this tracking number to track their package and monitor its progress.
Delivery: MLSStore packages are delivered by a variety of carriers, including FedEx, UPS, and the United States Postal Service (USPS). Delivery times may vary depending on the carrier and the shipping option chosen.
Signature Required: Some MLSStore orders may require a signature upon delivery. Customers will be notified if a signature is required when they receive their shipping confirmation email.
The return/exchange policy for MLSStore brand is as follows:
Returns: If you are not completely satisfied with your MLSStore purchase, you can return it within 30 days of the purchase date for a full refund or exchange. Items must be in their original condition with all tags and packaging intact.
Exchange: If you would like to exchange an item for a different size or style, you can do so within 30 days of the purchase date, as long as the item is still in its original condition with all tags and packaging intact.
Refunds: Refunds will be issued in the original form of payment, minus any shipping costs. Refunds may take several business days to process and appear on your account.
Return Shipping: Customers are responsible for the cost of return shipping, unless the item was damaged or defective upon receipt. MLSStore recommends using a trackable shipping method for your return and keeping your tracking number for your records.
Non-Returnable Items: Some items may not be eligible for return or exchange, such as customized items or final sale items. These restrictions will be clearly marked on the product page.
Return Process: To initiate a return or exchange, customers must fill out the return/exchange form included in their order, or contact MLSStore customer service for assistance. The return/exchange form provides detailed instructions on how to proceed.
Return Address: Returns should be sent to the address provided on the return/exchange form or by customer service.
International International Returns: MLSStore only accepts returns from within the United States, and does not offer international returns or exchanges.
Damaged or Defective Items: If an item arrives damaged or defective, customers should contact MLSStore customer service for assistance with returning or exchanging the item. MLSStore will cover the cost of return shipping for damaged or defective items.